Catch up with the latest IT help desk and support desk industry news with HDI's bi-monthly publication SupportWorld Magazine http://www.supportworld.co.uk/news Talisma Announces Talisma Proffesional Eddition http://www.supportworld.co.uk/news/uploads/Talisma Press Release.pdf Hdi Annual Conference 26 - 27 April 2006 http://www.supportworld.co.uk/news/uploads/HDI Conference Press Release.pdf Hits 06 - A date for your diary http://www.supportworld.co.uk/news/uploads/HITS06-A.pdf Hornbill's Supportworks is top of House of Fraser's shopping list http://www.supportworld.co.uk/news/uploads/news_HornBill_20051018.pdf Membership of itSMF continues to grow internationally at a fast pace http://www.supportworld.co.uk/news/uploads/news_ITSMF_20050919.pdf BMC Software Extends Service Management Offerings with Acquisition of Knowledge Management Leader KM http://www.supportworld.co.uk/news/uploads/news_BMC_20050905.pdf