SupportWorld Welcome to SupportWorld.co.uk the official website of SupportWorld magazine SupportWorld magazine is the only publication to focus specifically on the issues that affect the help desk and IT support industry. The magazine is published bi-monthly by HDI the industry body for help desk and IT support professionals. The aim of SupportWorld magazine is to:     provide a strategic viewpoint on changes and issues that affect the support industry     provide advice and guidance on support issues     be a conduit of information for organisations and support professionals alike Each issue SupportWorld covers a mix of People, Process and Technology issues through case studies, feature articles and interviews with key industry figures as well as information on events and training courses. On a bi-monthly basis SupportWorld will deliver:     Strategic opinions and advice with practical supporting tactics     The latest industry news from products to events     A breadth of information on staff skills, motivation and retention     Reviews on technology and tools for the help desk   Receiving SupportWorld magazine is one of the many benefits of HDI membership     Caixa Catalunya St... Axios takes credit... Supportworld.co.uk...  What is RSS?

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