August/September 2010
August/September 2010
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Soft Skills...Hard Act to Follow When is it a virtue to be a soft manager? When it means having all the right 'soft skills' any IT professional needs to seize on important opportunities, while exerting influence and operational success. |
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Power to the People Resolving your own support issues puts power back into the hands of the users. There is untold satisfaction to be gained, the process itself is often far quicker and less frustrating - while the business benefits enourmously too. |
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Taking IT Out of the Corner Muller Dairy is one of the food industry's great success stories. The number one yogurt brand in the UK sets a very high standard for Muller Dairy's IT department to live up to. |
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