SupportWorld Magazine

SupportWorld

Welcome to SupportWorld.co.uk the official website of SupportWorld magazine.

Share your opinions with SupportWorld and win an Epson Picturemate 500!

SupportWorld is keen to hear readers' opinions on any issues that affect their working life in the help desk and IT support industry. Perhaps you've improved the quality of the service that your help desk provides and would like to share your story with SupportWorld readers. Or maybe you'd like to tell readers about how you've improved your staff retention. We're interested in your opinions on the articles that appear in SupportWorld - are they useful, interesting, and wide-ranging enough?

Let us know what you'd like to read about! To find out more click here!

SupportWorld magazine is the only publication to focus specifically on the issues that affect the help desk and IT support industry. The magazine is published bi-monthly by HDI, the industry body for help desk and IT support professionals.

The aim of SupportWorld magazine is to:


		provide a strategic viewpoint on changes and issues that affect the support industry

		provide advice and guidance on support issues

		be a conduit of information for organisations and support professionals alike

Each issue SupportWorld covers a mix of People, Process and Technology issues through case studies, feature articles and interviews with key industry figures as well as information on events and training courses.

SupportWorld.co.uk builds on the value of SupportWorld magazine and provides a range of additional services and features.

On this site you’ll find electronic versions of the cover stories featured in the latest issue of SupportWorld. You can subscribe for free to be able to view all the articles electronically and receive random copies of the magazine in the post.

The Newsroom builds on the news section of SupportWorld magazine. It has the latest information on new products and services from the industry and is updated frequently to ensure it’s always up to date.

On the Downloads area of the site you’ll be able to see which vendors are offering free product demos and how to get access to them.

The Directory provides you with a comprehensive list of suppliers to the help desk and IT support industry. You can find details of software vendors, recruitment consultants, training providers or consultants all listed in one place, to make your search easy.

		King Sturge Joins HDI

		Travelex Joins HDI

		Atkins Global significantly reduces time to market for bids

		Lloyds Mission: Safety by land, air and sea

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